Voice Over IP Crash Course by Steven Shepard

By Steven Shepard

Recent advances in VoIP (Voice over IP) know-how have made it the answer of selection for voice provider as a result of its low in cost and elevated reliability. Voice Over IP Crash Course deals useful know-how insurance, whereas discussing the enterprise, strategic and aggressive implications of VoIP deployment in agencies. The publication additionally covers the demanding situations confronted through carrier prone as they evolve to an IP infrastructure whereas carrying on with to function the PSTN. assurance includes:

  • IP and instant, IP protocols vs. PSTN
  • Interworking among SS7 and IP-based protocols
  • Network components
  • VoIP items and production strategies

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In fact, this scenario occurred shortly after network conversion: A burst water pipe in the building that housed the main server room threatened to flood the basement, a condition which would have resulted in the loss of the entire campus network because the servers were all down there. IT was able to send out a campuswide message, telling everyone that they had precisely 5 minutes to save the files they were working on and log off before the system was shut down to be moved above the water line.

Think of IP as a data bucket that can transport anything that fits in it. This is the basis for how protocols work; for a better understanding of the interplay among protocols, please refer to Appendix C and read the overview of Open Systems Interconnection (OSI), the best-known protocol model, that you will find there. Finally, we have value convergence, which is the ultimate goal of convergence in the enterprise. Enterprise, IT, network technology, and protocol convergence set the stage for value convergence, which is the ultimate goal of the convergence phenomenon because it is at this point that the magic of business improvement happens.

The phones,” explains Videtto, “have programmable soft keys [see Figure 1-15], which means that we can make them do whatever makes most sense for the application at hand—there’s no need to memorize a set of application-specific commands like you typically have to do with traditional voicemail systems. And because we get a lot of new people moving into the dorms or working on campus every year, we use the screensaver capability of the Push Server to send telephone and voicemail instructions to display on the screen of the telephone, so that questions can be addressed without the need for a call to the help desk.

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