By Peter Shankman
The period of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. In an age of accelerating transparency and entry, it simply doesn’t pay to be a jerk—to staff, buyers, rivals, or a person else. In Nice businesses end First, Shankman, a pioneer in sleek PR, advertising, advertisements, social media, and customer support, profiles the famously great executives, marketers, and firms which are surroundings the traditional for achievement during this new collaborative international. He explores the recent hallmarks of powerful management, together with loyalty, optimism, humility, and a reverence for customer support, and indicates how leaders like Jet Blue’s Dave Needleman, Tony Hsieh of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the workforce in the back of Patagonia harness those features to construct effective, open, and chuffed places of work for the benefit in their employees, themselves, and the base line.
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Additional info for Nice Companies Finish First: Why Cutthroat Management Is Over--and Collaboration Is In
We have to do everything as if the company’s life depends on it, because it does,” says PJ. “If we are issuing payment instructions for a $100,000 million transaction, it has to be perfect, but the same effort has to be put into a single slide during a PowerPoint presentation. Ultimately, the details represent the entire company to the marketplace. ” PJ has instituted some innovative ways to sustain the trajectory of the company. “We have an internal portal that allows for information sharing,” he says.
Not bad for a guy sitting on the floor collating papers. ” —Oscar Wilde Are you reading this book because your nasty side gets the better of you some of the time or maybe all of the time? Or is it because you want to make sure the leadership of your company is in the best shape to take it into the next decade? Or is it because there could be something wrong at the top and you can help fix it—or find another company that better suits your needs? All good reasons for coming along on this ride (and a fun ride it will be).
Banks will say, I like Volvo’s risk in the market at this price, and then sell the invoice for a slight discount based on the risk assessment. It’s much cheaper money for the bank. We source the cheapest funding and create efficiency and reduce the cost for Volvo while also giving the supplier ready access to cash,” PJ explains. It’s a very cool business model, but PR is competing with some big guns in this space, including Citibank and JPMorgan Chase—two of the biggest banks in the world. “Typically, when we get in front of the CFO of a company like Volvo or Sears—and we are comparatively tiny next to those competitors—we have to explain who we are and why they should go with us as opposed to two very big operators.