By Dave Swantson
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Extra resources for Management
Completing the BIA questionnaire 3. Analyzing the results Let’s take a deeper look. 36 Chapter 3 | Getting Started BIA Questionnaire The BIA questionnaire is designed to identify what is critical and from that establish a set of requirements for business continuity. Typical requirements are a list of systems that need to be recovered and how quickly this needs to be done after an outage. The questionnaire looks at impacts from the customer, legal, regulatory, financial, and reputational perspectives.
Businesses often find that senior managers are attached to the traditional, long-form BIA questionnaire. You may just have to deal with it. If you have a choice, use the one in Appendix I. If you’re like me, you do care about how you spend your time and would prefer to get a consistent and accurate set of requirements with as little effort as humanly possible. So, if you find a better approach, don’t moan about mine—let me have yours! BIA Approach How you go about doing your BIA depends in part on the nature of your organization, in part on your strengths, and also in part on the needs of the people you’re working with.
I only keep the most essential items such as the overall plan, contacts, and the like, and it could save a lot of time, especially if, God forbid, I left my phone on my desk! The battle box list isn’t essentially part of your BCP, but it’s a handy place to include it. Senior Management Involvement Perhaps the most important ingredient to getting business continuity out of the blocks and going all the way to the line is senior management engagement. Management involvement is key because you need their support, their resources, and probably their time and attention.