Hotel Convention Sales, Services and Operations by Pat Golden-Romero

By Pat Golden-Romero

Pat Romero has prepare a superb booklet with the entire fundamentals of conference administration. it's the excellent, grass roots device for an individual getting into or contemplating getting into the hospitality or assembly making plans undefined. this article presents a finished examine the short becoming conferences and conference industry phase. an invaluable “how- to” advisor, it takes scholars via all elements of marketing and servicing a tradition at a lodge or different team assembly facility. furthermore, it profiles the client for conferences and conventions, the planners accountable for website choice, and amenities they mostly use. additionally comprises “Industry Insiders” making plans counsel and case experiences direct from execs in conference prone departments.

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In addition to the Economic Impact Study, CIC is responsible for the Certified Meeting Professional (CMP) Program, APEX (Accepted Practices Exchange), and the Hall of Leaders. ### Click here to view a summary of CIC's 2004 Economic Impact Study. ©2004 Convention Industry Council Contact the CIC Source: CIC, 2005. 16 H O T E L C O N V E N T I O N S A L E S , S E R V I C E S , A N D O P E R AT I O N S Appendix B: APEX Industry Glossary The glossary shown here is available to anyone seeking definitions of commonly used industry terms.

31 billion. Direct Employment Impact, the number of full-time equivalent (FTE) jobs supported by the direct spending of the industry, is 1,710,000 jobs. 40 billion. 94 billion, of the direct spending industry total. 37 billion. The largest share of the convention and exhibition dollar (35 percent) is spent in hotels and other facilities. The rest is widely distributed throughout local economies. After air transportation (24 percent), the biggest categories of attendee, exhibitor, and sponsor spending were: restaurant and outside catering food & beverage outlets (14 percent) and business services (12 percent).

This aspect is particularly important to the hospitality industry, which provides the facilities and services for these gatherings. This chapter provides an in-depth look at associations, their types, and the purposes they serve. It analyzes the types of meetings these groups conduct and how they go about selecting particular sites for their conventions and meetings. 19 DEFINITIONS OF ASSOCIATIONS Associations are composed of people who share a common interest. The CIC (Convention Industry Council) defines an association as an organized group of individuals and/or companies who band together to accomplish a common purpose, usually to provide for the needs of its members.

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